At Appollo Group TV, we strive to provide you with the best IPTV service experience. Please read our refund policy carefully before making a purchase.

1. No Refund After Service Activation

Once your account is activated and functioning properly, we do not offer refunds. This includes situations where you have accessed or used the IPTV service after activation.

2. Issue Resolution and Account Replacement

If you experience any issues with your account, please contact our support team at info@appollogroup-tv.com or +44 7878 647843. We are committed to resolving all issues or replacing your account if needed, at no extra cost.

3. Full Refund Eligibility

If your account is never activated or does not work at all, you are eligible for a full refund. Please contact us within 7 days of your purchase with proof that the account was non-functional.

4. How to Request a Refund

To request a refund for a non-working account, email us at info@appollogroup-tv.com with your order details and a description of the issue. We will review your request and respond promptly.

5. No Refund for Service Misuse

Refunds will not be issued if the service is misused, including but not limited to:

• Unauthorized account sharing

• Use of VPNs or proxies to bypass restrictions

• Violation of our Terms and Conditions

If you have any questions about our policy, feel free to contact us anytime.

• info@appollogroup-tv.com
• +44 7878 647843